Contact Centres:
- Reduce costs by 40%
- Improve agent retention and increase customer acquisition
- Extend the reach of your existing CRM capabilities
- Eliminate customer complaints
tele2gether delivers expertise and solutions to enable B2B and B2C organisations to streamline business processes, manage data, and achieve a single view of customer interactions.
teleConnect
teleConnect provides the following range of cost effective and revenue generating telecommunication services, to deliver a complete end to end communications solution.
- Non Geographic Numbers (NGN
- Intelligent Call Routing and IVR - NGN services delivered through teleFrame
- Advanced reporting
- Revenue Generation Opportunity via UK NGN call volumes
- Call Recording – automatically store and record every incoming call to NGN number
- International Coverage
- Outbound Services including Voice and SMS Click here to download our latest voice A to Z
tele2gether offers a premium SMS delivery service designed for the Customer Relationship Management environment.
Events
Current Webinars
Assessing the “Crisis” and delivering the “Opportunity” – Financial Services
Reducing the timescales to deliver departmental KPI’s
Increasing customer acquisition – Weightwatchers case study
Generating revenue as a by product of improving customer interactions
Achieving cost Savings of 40%
Beat the competition: one on one online demonstration for SME contact centres 10-50 seats. Book now!
News & Case Studies
High Street Bank: Improved Staff Utilisation by 23% and Enhanced Call Back Service
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