Contact Centres:

• Reduce costs by 40%
• Improve agent retention and increase customer acquisition
• Extend the reach of your existing CRM capabilities
• Eliminate customer complaints

About tele2gether

tele2gether’s management team comprises of leading business and industry experts from the telephony and software as service (SaaS) sectors. The organisation focuses on ensuring customers achieve productivity and efficiency gains underpinned by cost effective and easy to use technology solutions, to deliver substantial benefits to its clients. tele2gether works with its clients from inception to user interaction.

The company’s ambition is to continuously provide the latest business thought process delivered by best of breed solutions within a SaaS environment to:

• Enable organisations to cost effectively utilise technology both tactically and strategically to meet business needs
• Deliver competitive advantage
• Achieve operational efficiency
• Gain maximum benefit from existing infrastructure
• Minimise the need for specialist in-house technology expertise
• Deliver technology with self-serving capabilities to manage any business process requirement
• Enable business users to focus on their business objectives by streamlining operational processes

Events

Current Webinars

Assessing the “Crisis” and delivering the “Opportunity” – Financial Services

Reducing the timescales to deliver departmental KPI’s

Increasing customer acquisition – Weightwatchers case study

Generating revenue as a by product of improving customer interactions

Achieving cost Savings of 40%

Beat the competition: one on one online demonstration for SME contact centres 10-50 seats. Book now!

News & Case Studies

High Street Bank: Improved Staff Utilisation by 23% and Enhanced Call Back Service

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